Privacy Policy

Last updated: August 2026

Halsy ("we", "us") respects your privacy. This policy explains what information we collect when you visit wearhalsy.com, join our waitlist, apply to our affiliate program, contact us, or place an order — and what we do with it.

Information we collect

  • Information you give us: name, email address, phone number, shipping and billing address, country, social media handles, size preferences, and any message you send us.
  • Order information: items purchased and order history. Payments are processed by our payment providers — we never see or store your full card number.
  • Automatically collected: device type, browser, approximate location, pages visited, and referring links, gathered through cookies and similar technologies.

How we use your information

  • Process and ship your orders and handle exchanges or carrier claims.
  • Send drop announcements, waitlist updates, and marketing emails you opted into.
  • Review affiliate program applications and manage partnerships.
  • Respond to your questions and provide customer support.
  • Measure site performance, improve the store, and understand what our customers like.
  • Prevent fraud and meet our legal obligations.

Cookies and analytics

We use cookies and analytics tools to understand how people use our site, and advertising tools such as the Meta Pixel to measure and improve our ads. These tools may set cookies that let them recognize your browser across sites. You can block or delete cookies in your browser settings, and you can opt out of interest-based advertising through your device or ad platform settings. Some parts of the site may not work properly without cookies.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the business, and only for that purpose:

  • E-commerce and hosting providers that power our store and website.
  • Payment processors that handle transactions securely.
  • Shipping carriers and fulfillment partners that deliver your order.
  • Email, analytics, and advertising platforms.
  • Authorities, when required by law or to protect our rights.

Data retention and security

We keep your information for as long as needed to provide our services and meet legal, tax, and accounting requirements. We use reasonable technical and organizational safeguards to protect it, though no method of transmission or storage is completely secure.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to certain processing. You can unsubscribe from marketing emails at any time using the link in any email. To make a request, contact us using the details below — we may need to verify your identity first.

Children's privacy

Our site is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we'll delete it.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the "last updated" date at the top of this page.

Contact us

Questions about this policy or your data? Reach us through our contact page.